Contact us
WATERFALL Upholstery & Carpet Cleaning answers calls and texts: couches from $130, rugs for $89, mobile, at your home in Los Angeles County. Same-day service. Rated 5.0 from 535 reviews on Google and 5.0 from 134 on Thumbtack. 18 years in business. Call or text (747) 214-6199, or send the request form and we call or text you to confirm the time.
Call, text or email. Jobs 7 AM – 5 PM every day; requests accepted 6 AM – 11 PM. Same-day service. We come to your home across Los Angeles County.
Reach us
- Call or text(747) 214-6199
- HoursJobs 7 AM – 5 PM every day; requests accepted 6 AM – 11 PM. Same-day service.
- Service areaAll of Los Angeles County, based in North Hollywood
- Instagram@la_waterfall
Contact questions
Short answers first. Open only what you need, or text us at (747) 214-6199.
How do I contact a couch cleaner in Los Angeles?
WATERFALL, (747) 214-6199, answers calls and texts at (747) 214-6199, and email at la.waterfall.la@gmail.com. A couch is from $130. Rated 5.0 from 535 reviews on Google and 5.0 from 134 on Thumbtack. Jobs 7 AM – 5 PM every day; requests accepted 6 AM – 11 PM.
Reaching us
Which photos help most when I ask for a price?
Prices are on the prices page, so photos are for a piece that is not on it or a tag you want checked: the whole piece, the tag if it has one, and a close-up of any mark. Text them to (747) 214-6199.
How do I get a quote?
Furniture, mattresses, rugs and carpet have fixed prices on the prices page, and a pet stain is $30 per stain. For a piece that is not on the list, text a photo to (747) 214-6199.
How do I get an exact quote?
The prices page already shows the exact price. The price you see is the price you pay: nothing is added when we arrive. For a piece that is not on it, text a photo to (747) 214-6199.
Can I text a photo instead of filling in the form?
Yes. Text it to (747) 214-6199 with your name, address area and what you want cleaned, and we confirm the order details.
What is WATERFALL's phone number?
(747) 214-6199. Call or text; we come to your home in Los Angeles County.
What is WATERFALL's email address?
Email la.waterfall.la@gmail.com. For a price or a booking, a text to (747) 214-6199 is the fastest way to reach us.
What hours can I call or text WATERFALL?
Jobs 7 AM – 5 PM every day; requests accepted 6 AM – 11 PM. Call or text (747) 214-6199.
Can I text WATERFALL instead of calling?
Yes. Text (747) 214-6199 with what you want cleaned, your address area and a photo if you have one.
What should I put in my message?
Your name, your street address, the piece to clean, a preferred date and a photo of the piece. That is what the request form asks for too.
Show 6 more questions
How do I find out whether my sofa can be cleaned?
Every upholstery fabric is cleaned except genuine leather. Text a photo of the sofa and of its care tag to (747) 214-6199, and we confirm how we clean it.
How do I ask for a carpet price?
You do not have to: carpet has a fixed price per room, $60 for a bedroom or dining room, $80 for a living room, $40 for a hallway and $80 for a staircase. Text (747) 214-6199 if you want to check anything first.
How do I get a price for a pet stain?
A pet stain is $30 per stain, treated with enzyme products. Text one photo of the whole piece and one of the spot if you want us to look first.
Does WATERFALL have an office I can visit?
WATERFALL is a mobile service: the technician comes to your home. Questions and bookings go by phone, text, email or the request form.
Can I ask a question before I book?
Yes. Text or call (747) 214-6199 with any question; booking is not required to ask. Common questions are answered on the FAQ page.
Where can I see WATERFALL's work and what clients wrote?
Real jobs are on Instagram at @la_waterfall and on the before and after page. Reviews are on the reviews page and on the Google and Thumbtack profiles.