
Pet urine and accidents in carpet and rugs
Blot, flush with cool water, use an enzyme cleaner, and dry it fast; urine that reached the pad is the part a surface clean misses.
A smell comes from something that is still in the fabric, so the way to remove it is to find that thing, take it out and let the piece dry fast; a scent on its own covers a smell, and the source has to come out first. When the source is pet urine, WATERFALL's pet stain and odor page tells you what to send, and for the piece itself see couch cleaning, carpet cleaning and rug cleaning. WATERFALL treats pet urine and odor at your home for $30 a stain: call (747) 214-6199.


Blot, flush with cool water, use an enzyme cleaner, and dry it fast; urine that reached the pad is the part a surface clean misses.

Blot, flush lightly with cool water, treat with an enzyme cleaner and dry fast; urine in the foam is the part that holds the smell.

Dog smell, sweat and body odor are oils in the fabric and come out with a deep clean; vomit needs cool water and an enzyme cleaner, never heat.

A musty smell means moisture: find it, dry the piece fast and clean it; visible mold in carpet, foam or a large area is a job for a mold specialist.

Cigarette and fire-pit smoke sits in fabric and comes out partly with ventilation and a deep clean; a new couch or carpet smell fades with fresh air; fire and wildfire damage is for a specialist.

Find the source, pretreat it, flush it out and dry fast; enzymes break down organic matter, and a scent on its own covers a smell rather than removing it.
Find what is causing it, take that out, then dry the couch quickly. Lift the cushions, check the seams, the underside and the base, vacuum, and treat the spot or clean the whole piece for the kind of smell it is: the guide to how odor removal works explains the steps, and a spray that adds a scent leaves the cause where it was.
Because something organic or damp is in it: pet urine, vomit, sweat and body oil, a spill that stayed wet, smoke residue or moisture that let mildew start. Fabric and foam hold smells for a long time, and a smell often grows stronger on a humid day because moisture wakes up what is in the fibers.
We clean the whole piece at your home, after pets, a leak, a musty room or smoke too: an organic shampoo is worked into the fabric, steam extraction pulls it out with the dirt, and the remaining spots then get a stain remover and a professional odor treatment. A smell that lives in that dirt often fades with it. A smell that has soaked into foam or a carpet pad, or whose source is still there, may stay, so text a photo to (747) 214-6199 and we tell you what we expect before you book.
The price is set by the piece: a couch by its seats, a dining chair, an armchair, a mattress and a rug each have a fixed price on the booking form, and carpet is priced per room. Treating pet urine with enzyme products is a separate option, priced per stain. The prices page lists them. The price you see is the price you pay: nothing is added when we arrive. Payment comes after the work.
We clean furniture and carpet that smell musty or of smoke, and after a leak or a pest problem, and after mold, a flood or smoke, with no health claim and no promise that every trace goes. The guide to musty smells and mold and the guide to smoke smells say what you can do and when to call a specialist.
Sweat, body oil, food and drink spills and recent pet accidents, because they sit in the dirt. Deep or old smells are less certain.
A scent on its own covers a smell for a while; the source has to come out first. Find it, take it out and let the piece dry.
Moisture wakes up what is in the fibers. A smell that returns on humid days usually means the source is still in the piece.
A smell that lives in the dirt often fades when the dirt is taken out. A smell that has soaked into foam or a carpet pad, or whose source is still there, may stay, and we tell you what we expect before you book.
Find and fix the moisture, then clean the carpet and dry it fast with air moving. WATERFALL cleans carpet with a musty smell; growth on the back of the carpet or on the pad is a job for a specialist, and we clean the carpet after it.
A smell that stays after the piece has dried, or returns on humid days, points to a source below the surface. Text a photo and we tell you what we can do.
A photo of the whole piece and of the spot, where the smell is strongest, and what you think caused it. Text them to (747) 214-6199.
WATERFALL, (747) 214-6199, treats pet stains and odors on couches, rugs and carpet as a separate option, priced per stain, with enzyme products. No method promises every smell comes out; see pet stains and odors.
Waterfall was recommended by a friend and they did not disappoint! They removed years of stains from our elderly cat. Great fast service, will definitely use for future cleanings.
In the last month I have used this company three times for both my clients and my personal home. Can’t recommend enough! The upholstery in my own home is versions of white / cream and with two young children and a dog they got it back to looking fresh again!…
My sectional was filthy because of my puppy. I thought I would try to have my couch cleaned before purchasing a new one. Mura did an excellent job! … Thank you!